Welcome to Wellbeing Property. We respect your privacy and are committed to protecting the personal information you share with us while using our website and rental services. This Privacy Policy explains how we collect, use, store, and protect information provided when you browse our property listings, submit rental enquiries, request property details, contact our team, or use any other services available through our website. We aim to keep our privacy practices clear, transparent, and easy to understand for all visitors and prospective tenants. By using this website, you acknowledge that you have read and understood the practices described in this Privacy Policy and agree to the handling of your information as explained below. If you do not agree with any part of this policy, we recommend that you discontinue using the website and contact us with any questions.
We may collect personal information that you voluntarily provide when you interact with Wellbeing Property through enquiry forms, booking requests, contact forms, subscription forms, or other communication methods available on the website. This information may include your name, email address, phone number, preferred location, booking date, selected amenities, communication preferences, and additional messages you choose to provide. We only request information that is reasonably necessary to understand your rental requirements and respond to your enquiry. Information submitted through our website should be accurate and relevant to your request. You are responsible for ensuring that the information you provide is correct and does not contain unnecessary personal information belonging to another individual.
The information you provide may be used to understand your rental requirements, respond to property enquiries, assist with booking requests, provide information about available properties, and communicate with you regarding the services you have requested. We may also use your contact information to provide relevant updates when you have specifically chosen to receive communications from us. Information may help our team understand customer requirements and improve the quality, availability, presentation, and usability of our property rental services. We do not use the information collected through the website for purposes that are unrelated to the service or communication you have requested unless such use is reasonably necessary or permitted by applicable law. Our objective is to use personal information responsibly and only for legitimate business purposes.
When you submit a property enquiry or booking request, the information you provide may be reviewed by our rental team to understand your preferred property, location, dates, amenities, and other requirements. This allows us to identify suitable rental options and communicate relevant information regarding availability and rental arrangements. Your submitted details may also be used to follow up on your request and clarify information when necessary. Submitting an enquiry does not automatically guarantee property availability or confirm a rental agreement unless confirmation is separately provided by Wellbeing Property. We may retain relevant enquiry information for reasonable business purposes, including managing communication, maintaining enquiry records, and improving our rental services and customer support.
If you choose to subscribe to our communications, we may use the email address you provide to send relevant property updates, rental information, new listings, offers, and other communications related to your selected preferences. We aim to keep these communications useful and relevant to your interests rather than sending unnecessary information. You may choose to unsubscribe from promotional or subscription based communications whenever you no longer wish to receive them. Information submitted through an enquiry may still be used to respond directly to that enquiry where necessary. We will not interpret a request to unsubscribe from general updates as a request to stop essential communication regarding an active enquiry or rental request that you have initiated with our team.
Wellbeing Property does not sell or rent your personal information to third parties for their independent marketing purposes. Information may be shared with trusted service providers, representatives, property related partners, or professional advisers when such sharing is reasonably necessary to respond to your enquiry, provide requested services, operate our website, or support legitimate business activities. Any information shared should be limited to what is reasonably required for the relevant purpose. We may also disclose information when required to comply with applicable laws, legal proceedings, regulatory requirements, or valid requests from authorized authorities. We take reasonable steps to ensure that information is handled responsibly when it needs to be shared for legitimate operational, legal, or service related purposes.
We take reasonable administrative, technical, and organizational measures to protect the personal information submitted through our website against unauthorized access, misuse, alteration, disclosure, or loss. Our team aims to handle customer information carefully and limit access to individuals who reasonably need the information to perform their responsibilities. However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure. Visitors should therefore understand that information transmitted through the internet may carry certain inherent risks. While we work to maintain appropriate safeguards, Wellbeing Property cannot guarantee absolute security of information transmitted or stored through online systems beyond our reasonable control.
We may retain personal information for as long as reasonably necessary to respond to enquiries, manage rental communications, maintain appropriate business records, provide requested services, resolve enquiries, or meet applicable legal and operational requirements. The length of time information is retained may depend on the nature of the information and the purpose for which it was collected. When information is no longer reasonably required for legitimate business or legal purposes, we may remove, securely delete, or otherwise dispose of it where appropriate. Retention practices may vary depending on the type of enquiry or service involved. We aim to avoid retaining personal information for longer than reasonably necessary for the purposes for which it is used.
Our website may contain links, references, or connections to third party websites, services, platforms, or resources that are not operated or controlled by Wellbeing Property. If you choose to access an external website, any information you provide there will be subject to that third party's privacy practices and policies. We encourage you to review the privacy information provided by external websites before submitting personal information through them. Wellbeing Property is not responsible for the privacy practices, security measures, content, or information handling procedures of third party websites. The presence of an external link does not necessarily mean that we endorse or control the third party service. You access such websites at your own discretion and responsibility.
You may choose what information to provide when submitting enquiries or requesting rental information through our website, although certain information may be necessary for us to respond effectively to your request. You may also contact us if you believe that the personal information we hold about you is inaccurate, incomplete, or requires correction. Where applicable, you may request clarification regarding how your information is being used or ask about the handling of information you have submitted. If you have subscribed to updates, you may also request to stop receiving such communications. We will make reasonable efforts to respond to privacy related requests and address legitimate concerns in accordance with applicable requirements and our ability to verify the relevant request.
This Privacy Policy applies to personal information collected through the Wellbeing Property website and the related enquiry, rental, communication, and subscription functions provided through the website. We may make reasonable changes to our privacy practices when our services, website features, operational requirements, or applicable legal obligations change. Any changes will be reflected in the relevant Privacy Policy content available on this page. We encourage visitors to review the policy whenever they use our website to remain aware of how information may be handled. Continued use of the website after changes are made may indicate your continued acceptance of the updated practices, to the extent permitted by applicable law. If you have concerns about any changes, please contact our team for clarification before continuing to use the website.