Wellbeing Property is committed to maintaining a safe, reliable, and respectful online environment for visitors, property seekers, rental customers, and other users who interact with our website. This Anti-Spam Policy explains how we identify, prevent, and manage unwanted, misleading, excessive, or abusive communications submitted through our website. We aim to ensure that our enquiry forms, booking forms, subscription forms, and other communication channels are used only for genuine property related purposes. By using our website and submitting information through any available form, you agree to use these services responsibly and in accordance with this policy. Any activity that appears to be intended to disrupt our services, distribute unwanted content, or misuse our communication channels may be restricted, reviewed, or rejected by Wellbeing Property.
Spam generally refers to unwanted, repetitive, irrelevant, misleading, or unsolicited messages submitted through our website or communication channels. This may include repeated enquiries without a genuine rental requirement, automated submissions, bulk messages, promotional content unrelated to our services, misleading property requests, excessive duplicate submissions, or messages containing suspicious links or attachments. Spam may also include attempts to use our enquiry forms to advertise third party services, distribute unauthorized content, collect information, or interfere with normal website operations. We may determine whether a submission appears to be spam based on its content, frequency, source, technical characteristics, or other reasonable indicators available to us. Our goal is to protect legitimate users while keeping our communication channels available for genuine rental related enquiries.
Our website forms are provided to help visitors contact Wellbeing Property, request rental information, submit booking enquiries, share property preferences, and receive relevant communications. Users are expected to provide information that is accurate, relevant, and reasonably connected to the purpose of the form being used. Forms should not be used to send advertisements, unsolicited promotions, chain messages, irrelevant content, or repeated requests that do not require assistance from our team. Users should also avoid submitting information that could interfere with the operation of the website or prevent other visitors from using our services normally. By submitting a form, you confirm that the information and message provided are intended for a legitimate purpose and that you will not knowingly misuse the communication facilities provided by Wellbeing Property.
Users must not use Wellbeing Property forms or website communication channels to distribute bulk unsolicited messages, advertisements, promotional material, misleading information, malicious content, inappropriate material, or irrelevant commercial offers. Automated scripts, bots, crawlers, or other systems must not be used to repeatedly submit forms or generate excessive requests without authorization. Users must also not attempt to overload our communication systems, interfere with website functionality, submit deliberately false enquiries, or use our forms to promote unrelated businesses or services. Any attempt to manipulate, abuse, or disrupt our website communication facilities may result in the relevant submissions being blocked or ignored. Serious or repeated misuse may also be investigated and addressed through appropriate technical or legal measures where necessary.
Wellbeing Property may use reasonable technical measures to identify unusually frequent, automated, or repetitive form submissions. Multiple submissions within a short period, repeated messages containing substantially identical information, or activity that appears to be generated by automated systems may be treated as suspicious. These measures are intended to protect our website and ensure that genuine rental enquiries receive appropriate attention without being unnecessarily delayed by excessive or automated traffic. Legitimate users should avoid repeatedly submitting the same enquiry when a response is already pending. If additional information is required, users may provide it through an appropriate follow-up communication. We may temporarily restrict submissions when activity indicates potential automated abuse or excessive use of our website forms.
We expect all information submitted through our website to be provided honestly and for a legitimate rental-related purpose. Users should not intentionally provide false names, misleading contact details, fabricated rental requirements, deceptive messages, or other information intended to misrepresent the purpose of an enquiry. Misleading submissions can create unnecessary work, delay genuine enquiries, and negatively affect the quality of our customer support. Wellbeing Property may review suspicious messages and may decline to respond where the information provided appears unreliable, deceptive, or unrelated to our services. We reserve the right to take reasonable steps to protect our communication channels from individuals or activities that repeatedly provide misleading information or attempt to misuse our property enquiry services.
Users must not submit messages containing harmful software, malicious code, phishing links, suspicious downloads, unauthorized tracking mechanisms, or other content intended to compromise the security of our website, systems, or users. Links included in messages should be relevant to the purpose of the enquiry and should not be used to distribute unrelated promotional or potentially harmful material. We may review or reject messages that contain suspicious links, unusual attachments, or content that presents a potential security risk. If a submission appears to contain malicious or harmful material, it may be blocked or removed without notice where reasonably necessary to protect our website and visitors. Attempts to distribute harmful content through our forms may also be treated as a serious violation of this Anti-Spam Policy.
Visitors who voluntarily subscribe to receive communications from Wellbeing Property may receive relevant rental updates, property information, new listings, offers, or other communications based on their selected preferences. Subscription services should not be used to send unwanted communications to other individuals or to distribute third-party promotional content through our website. We aim to keep subscription communications relevant to the preferences selected by the subscriber. If a subscriber no longer wishes to receive these communications, they may use the available unsubscribe option or contact our team for assistance. Unsubscribe requests should be respected, and users should not attempt to repeatedly resubscribe another person's email address without their permission.
Wellbeing Property may implement reasonable security and spam prevention measures to protect website forms and communication systems from abuse. These measures may include submission monitoring, validation checks, frequency controls, suspicious activity detection, and other technical safeguards appropriate to the website environment. Such measures are designed to reduce unwanted submissions while allowing legitimate visitors to communicate with our team normally. In some circumstances, a legitimate message may be temporarily delayed, reviewed, or rejected if it triggers an automated security or spam protection measure. We may adjust these measures when necessary to address new forms of abuse, improve website security, or maintain the reliability of our communication services.
When suspicious or potentially abusive activity is identified, Wellbeing Property may review the relevant submission or activity to determine whether it violates this policy. Depending on the circumstances, we may ignore, filter, block, restrict, or remove suspicious submissions from our communication channels. We may also take reasonable technical steps to prevent repeated abuse from the same source. Where appropriate, we may preserve relevant information needed to understand or investigate repeated misuse of our website forms. Our response will depend on the nature, frequency, and seriousness of the activity involved. We aim to apply these measures reasonably while minimizing unnecessary disruption to visitors who use our website for genuine rental enquiries.
Every visitor using the Wellbeing Property website is responsible for ensuring that their submissions comply with this Anti-Spam Policy and are made for legitimate purposes. Users should provide accurate contact information, avoid unnecessary duplicate enquiries, and refrain from using our forms for unrelated advertising or automated activities. If you submit information on behalf of another person or organization, you should have appropriate permission to do so and should ensure that the submission is relevant to the intended purpose. We may restrict access to communication features when repeated misuse or abuse is identified. Continued use of our website communication facilities after violating this policy may result in further restrictions where reasonably necessary to protect our website, services, staff, and legitimate visitors.