1. Room Tariff:
All room and accommodation rates displayed on the Wellbeing Property
website are mentioned in Indian Rupees (INR). Applicable taxes,
additional services, meals, or other charges may be payable separately
as communicated by the respective property.
2. Check-In and Check-Out:
Standard check-in and check-out times may vary depending on the
property or resort. Guests are requested to follow the check-in and
check-out timings communicated with their booking confirmation.
3. Early Check-In:
Early check-in is subject to room availability and cannot be
guaranteed in advance unless specifically confirmed by the property.
Additional charges may apply for early check-in depending on the
property and availability.
4. Late Check-Out:
Late check-out is subject to availability and prior approval from
the respective property. Additional charges may apply depending on
the extended check-out time and property policy.
5. Online Booking:
Wellbeing Property provides an online booking facility through the
website. All booking requests are subject to availability and will
be confirmed according to the applicable property terms.
6. No Online Payment:
Wellbeing Property does not collect accommodation payments through
online payment gateways. Guests are required to make the applicable
payment directly to the respective property or resort.
7. No Booking Charge:
Wellbeing Property does not charge a separate online booking fee for
making a reservation through the website. The guest is responsible
only for the applicable accommodation and service charges communicated
by the property.
8. Cancellation:
Guests may request cancellation of a confirmed booking by contacting
the respective property or Wellbeing Property using the contact
details provided on the website.
9. No Cancellation Charge:
Wellbeing Property does not collect any separate cancellation charge
from guests for cancelling an online booking. Since accommodation
payments are made directly to the property, any applicable refund,
payment adjustment, or property-specific cancellation condition will
be handled directly with the respective property.
10. Booking Changes:
Requests to change the booking date, room type, number of guests, or
other booking details are subject to availability and confirmation
from the respective property. Additional charges may apply where
applicable.
11. No-Show:
If a guest does not arrive on the confirmed check-in date without
informing the property, the booking may be treated as a no-show.
Any applicable no-show conditions will be determined by the respective
property.
12. Identification:
Guests may be required to present a valid government-issued photo ID
during check-in. The property may refuse check-in if the required
identification is not provided, subject to applicable rules and
regulations.
13. Guest Details:
Guests are responsible for providing accurate names, contact details,
dates, number of guests, and other information while making a booking.
Any issue resulting from incorrect information may be the responsibility
of the guest.
14. Additional Guests:
Additional guests beyond the number specified in the booking may be
subject to room capacity restrictions and additional charges. Such
arrangements must be approved by the respective property.
15. Special Requests:
Special requests such as specific rooms, extra beds, additional
facilities, preferred views, early check-in, or other requirements
are subject to availability and may involve additional charges.
16. Pets:
Pets are not permitted at Wellbeing Property accommodation properties
unless a particular property specifically states otherwise. Guests
should confirm the applicable property policy before travelling with
a pet.
17. Property Rules:
Guests must comply with the rules, safety requirements, and policies
of the respective property or resort during their stay. The property
reserves the right to take appropriate action in case of serious
violations of its rules.
18. Damage or Loss:
Guests may be responsible for any damage, loss, or misuse of property
facilities, furnishings, equipment, or other items caused during their
stay. Any such charges will be handled directly by the respective
property.
19. Availability:
All bookings, room upgrades, early check-in, late check-out, special
requests, and additional facilities are subject to availability.
Availability may change without prior notice until a booking is
confirmed.
20. Rate Changes:
Room rates and property-specific charges may change depending on
dates, seasons, availability, special events, or other applicable
conditions. The applicable rate will be based on the booking
confirmation.
21. Property-Specific Policies:
Individual properties or resorts may have additional rules regarding
check-in, check-out, cancellation, guests, pets, identification,
meals, facilities, and other services. Guests are required to follow
the policies communicated by the respective property.
22. Force Majeure:
Wellbeing Property and the respective property shall not be held
responsible for changes, cancellations, delays, or interruptions
caused by circumstances beyond reasonable control, including natural
disasters, government restrictions, severe weather, transportation
disruptions, or other unforeseen events.
23. Booking Fraud:
Wellbeing Property reserves the right to cancel or refuse a booking
where there are reasonable grounds to believe that the booking contains
fraudulent information, unauthorized activity, or misuse of the
booking system.
24. Direct Payment Responsibility:
Since accommodation payments are made directly to the respective
property, Wellbeing Property is not responsible for payment disputes,
cash handling, payment receipts, refunds, or payment arrangements
made directly between the guest and the property.
25. Policy Updates:
Wellbeing Property reserves the right to update or modify this
Cancellation Policy when necessary. The updated version will be
published on this page.
26. Acceptance:
By making an online booking through the Wellbeing Property website,
the guest acknowledges that they have read, understood, and agreed
to this Cancellation Policy and the applicable terms of the selected
property.